Saturday, August 31, 2019

Holocaust – the avoidable genocide

The holocaust was the avoidable genocide of millions of â€Å"undesirable† citizens just because they were Jewish. Canada made egotistical decisions that lead to the death of thousands of Jews, which could have been prevented. Canada was a contributor to the holocaust and enabled Hitler to think his crimes were justifiable. Canadian politicians valued the strength of their economy over people lives, were anti-Semitic, and made Hitler feel like his views were unanimously agreed with and that his crimes were admissible. Canada didn’t want to accept refugees because they thought it would be bad for the economy. Canada thought that all of the Jews would be cheap labor, thereby drive the wages down. This would mean that the majority of people living in Canada would be affected by the income would drop, making it harder to support a family. This was especially scary for people who are just recovering from the Great Depression and had lived through ten years of economic hardship. Canada also thought that taking in Jewish refugees would mean that there would be more competition. More job competition would mean that existing Canadian citizens would have to compete for job with Jewish refugees. The Jewish refugees would work for less than the Canadians, which wouldn’t be appealing for the Canadians. In the 1930’s, Canada was largely anti-Semitic and Prime Minister Mackenzie King didn’t necessarily agree with them, but he just wanted to keep the country united and keep both Ontario and Quebec happy. Mackenzie King’s biggest focus was keeping the citizens of Canada on his side. He wanted to make sure he would stay in office by doing what the people of Canada wanted. The Jews were given the lowest tier immigration. They were considered less desirable and it was almost impossible for Jews to get into Canada. Canada wanted to bring in farmers to help feed the population and they wanted to make use of the vast amount of land that they had. In order to enter Canada, immigrants would need to prove to the government that they had enough money. The Jews had all of their possessions taken from them by the Nazis and therefore Canada wouldn’t let them in the Country. Canada thought if they let a couple of Jews come to Canada, then many more would try to follow. Canada’s unwillingness to take in Jewish immigrants further showed Hitler that his views were unanimously agreed upon. The â€Å"SS St. Louis† was a ship carrying 1000 Jewish refugees escaping from Germany and going from country to country trying to find a place that would accept them. It travelled to Cuba, America, and Canada and was turned down by all of the countries. The US coast guard even fired warning shots to keep the ship away from Florida’s shores. The ship was eventually sailed back to Europe and the UK, Belgium, the Netherlands, and France absorbed the refugees. The Canadian government showed Hitler that they to didn’t want Jews in their country and further supported Hitler and contributed to the Holocaust. The Evian Conference was a meeting of 32 countries to discuss the increasing number of Jewish immigrants that were fleeing Nazi prosecution. Hitler said â€Å"I can only hope and expect that the other world, which has such deep sympathy for these criminals [Jews], will at least be generous enough to convert this sympathy into practical aid. We, on our part, are ready to put all these criminals at the disposal of these countries, for all I care, even on luxury ships†. Even with Hitler saying that he would allow Jews to leave the conference was seen as a failure. The only country willing to accept a significant amount of refugees was Jamaica but only 800 made it. This truly shows that Canada is a contributor to the holocaust and they didn’t assist the Jews. Canada was a contributor during the holocaust and chose not to help out the Jewish refugees and put a stop to the inexcusable extermination of millions. They valued the strength of their economy over everything, were anti-Semitic, and made Hitler feel like his views were agreed with. The Holocaust was one of the biggest calamities in human history and will go down in history as an event that could have been avoided if other countries such as Canada didn’t contribute to the massacre.

Friday, August 30, 2019

Hydration in Sport Essay

Boxing is a sport renowned for it’s propensity for dehydration in â€Å"making weight†. This document is written as an informative aid for boxers and coaches and discusses the impact of hydration and dehydration on physiology and performance. Although written with boxing in mind it has equal relevance to the wider sporting community. Hydration is the process by which water is ingested and absorbed into the body and the term euhydration synonymous with describing normal body water content (Wenhold, and Faber 2009). Water is the most abundant substance in the human body and vital to overall health and wellbeing. The muscles comprise over 70% water, as does the brain, blood plasma is 92% water and even bones consist of over 22% water. Water is essential in maintaining body temperature and blood volume, digestion for absorption/excretion and has a major impact on physical performance. Hydration studies demonstrate positive proof that a precise ratio of protein and carbohydrates promotes cellular rehydration and supports muscle recovery (Kalaman and Lepely 2010).The sports supplement industry is driving current research in this area of hydration, with (http://thorne-performance.tumblr.com 2009) stating: â€Å"Water is absorbed relatively slowly however, this type of hydration is really only extracellular (fluid outside the cell and collectively equates to 20% of the body’s water). Intracellular fluid inside the cell represents 40% of body weight and equates to 70% of the body’s water. True cellular hydration (intracellular) for sports performance is far more complicated than drinking water or a â€Å"sports hydration beverage† that is simply electrolytes and carbohydrate. Drinking water will improve your overall hydration status, but it will not significantly alter the ratio of intracellular to extracellular fluid†. Electrolytes help regulate the distribution of water throughout the body and are required for nerve conduction and muscle contraction. The major electrolytes are sodium, potassium, chloride and magnesium. Electrolytes are lost as the athlete sweats but there is an adaptive response to this; as a boxer acclimatises over multiple training sessions to their environment, and increases his or her fitness, there is a decrease in the amount of water and electrolytes lost during exercise. Adding electrolytes to the fluids a boxer drinks can decrease urine output and help the fluids empty more rapidly from the stomach to become available for tissue hydration (Douglas et al 2000). Hyperhydration refers to an increase in body fluid above the euhydrated state. This can be achieved by ingesting excess water, often combined with glycerol which has a â€Å"sponge like† effect and aids water retention. The current scientific consensus however is that hyperhydration does not provide a meaningf ul physiological or performance advantage over simply remaining well hydrated during exercise (Murray 2007). The contribution of food to hydration levels is something that is often overlooked, numerous studies reveal that between 20% – 25% of total fluid intake comes from food, (fruit and vegetables having a high water content). Food intake also assists hydration through water binding to the carbohydrate content to form glycogen (1 part carbohydrate: 3 parts water). Dehydration refers to the process of uncompensated water loss via urine, sweat, feces, and respiration and is defined as a dynamic loss of body water or transition from euhydration to hypohydration (Armstrong 2007). During most sports, more fluid is lost (via sweating and breathing) than can be replaced (by drinking), and some degree of dehydration is therefore inevitable in sport. Dehydration provokes changes in cardiovascular, thermoregulatory, metabolic, and central nervous function that increase as dehydration worsens. Dehydration of 1% – 2% of body weight begins to compromise physiologic function and negatively influences performance. Dehydration of >3% of body weight further disturbs physiologic function and increases an athlete’s risk of developing a heat illness (Murray 2007). Taken to the extreme, rapid weight loss when achieved through dehydration can be fatal. Excessive dehydration can harm bodily functions, leading to kidney failure, heat stroke or heart attack, indeed in 1997 three young American wrestlers tragically died whilst trying to â€Å"make their weight† (Viscardi,1998).There is increasing evidence that even small levels of dehydration can negatively affect exercise performance. This is reflected in a 2005 scientific consensus statement issued by the American College of Sports Medicine: â€Å"Dehydration of >2% of body mass can compromise physiological function and impair exercise performance capacity†. Measuring Hydration. The best approach involves comparing 2 or more hydration indicators as single measurements lack accuracy. Cheuvront et al 2005 describes the following indicators as requiring minimal technical proficiency and can be used easily to evaluate hydration status during training: Body Weight Difference. The change of body weight represents a straightforward, effective assessment of hydration status and is especially appropriate for measuring dehydration that occurs over a period of 1 – 4 hours, (very simply, body weight lost during activity = sweat loss). Urine. If kidney function is normal, urine is concentrated and output is low when the body is dehydrated. When a temporary excess of body water exists, urine is dilute and plentiful. This offers 3 options to evaluate human hydration status using urine: 24 Hour Urine Volume. Urine volume can be used as an indicator of hydration status. Urine output varies inversely with body hydration status, urine output generally averaging 1 – 2 litres per day, but can reach 20 litres per day in those consuming large quantities of fluid. The minimum urine output is approximately 500 ml per day, although for dehydrated subjects living in hot weather, minimum daily urine outputs can be less. Physical activity and climate affect urine output. Exercise and heat strain will reduce urine output by 20% – 60%, while cold and hypoxia will increase urine output. Urine Specific Gravity. The density (mass per volume) of a urine sample relative to water can be measured using a handheld refractometer. Any fluid that is denser than water has a specific gravity greater than 1.000. Normal urine specimens usually range from 1.013 – 1.029 in healthy adults. When serious dehydration or hypohydration exists, urine specific gravity exceeds 1.030 Conversely, excess water consumption show values range from 1.001 – 1.012. Urine Color. A numbered scale has been developed that includes colors ranging from very pale yellow (1) to brownish green (8). Urine color does not offer the same precision and accuracy as urine specific gravity but provides a useful estimate of hydration state during everyday activities. Note that vitamin supplements can drastically alter the colour of urine via the excretion of excess water soluble vitamins. Thirst. As a physiological response to dehydration, thirst is a reliable indicator of 1% – 2% dehydration. Although thirst offers an estimate of mild dehydration, it better serves to remind individuals to drink more fluids as dehydration has already occurred by the time the thirst mechanism functions. http://drdietright.com/my-blog/water-for-weight-loss/ Hyponatremia (water intoxication) is a disorder in fluid-electrolyte balance that results in an abnormally low plasma sodium concentration. A sustained decrease in plasma sodium concentration disrupts the dynamics of water exchange across the blood-brain barrier, resulting in a rapid influx of water into the brain. This can cause swelling in the brain, leading to a series of increasingly severe responses, such as confusion, seizure, coma & even death. Hyponatraemia in athletes is often, although not always, caused by excessive drinking. During exercise, urine production is decreased, reducing the body’s ability to excrete excess water, while at the same time sodium losses are increased through sweating. The combined effect makes it much more likely that the body’s sodium content will be significantly diluted. Hypernatremia is defined by the Oxford Dictionary of Sports Science & Medicine as â€Å"The presence of an abnormally high sodium concentration in the blood plasma. It may occur as a result of excessive sweating and inadequate fluid intake†. Hypernatremia is generally not caused by an excess of sodium, but rather by a relative deficit of free water in the body. For this reason, hypernatremia is often synonymous with the less precise term, dehydration. Re-hydration. After weigh-in, fighters typically try to replace lost body fluids in an attempt to return to a normal state of hydration. However, the fighter is unlikely to eat and drink sufficiently because of the negative effects of fighting on a full stomach. Also the time between weigh-in and fight is usually insufficient for fluid and electrolyte balance to be fully restored, or for rehydration and replenishment of muscle and liver glycogen (ACSM, 1996; Yankanich et al) This is supported by Foster (1995, p.66) who identified that â€Å"The body takes from 4 – 48 hours to fully recover from moderate dehydration, meaning there isn’t enough time between weigh-in and the match to ensure peak performance and health.† Effect of Ambient Temperature. The impact of dehydration on performance is less under cooler environmental conditions than under hot conditions and exercise in heat itself, even with no dehydration, impairs performance .(Sawka & Pandolf, 1990). Although the majority of scientific evidence illustrates that dehydration impairs physical performance, exercise in cold weather (Cheuvront et al) showed that dehydration (

Thursday, August 29, 2019

UK’s Barclaycard and the Need to Outsource

In the 21st there are two terms that keep on buzzing in the headlines: globalization and global telecommunications. These two are related because if technology continues to improve then the whole planet goes high-tech – each person beginning to realise that the world is shrinking and every year or so improvements in mobile communications, the Internet and the proliferation of wireless devices makes it easier to communicate with one another. One major implication of technology change is a concept called outsourcing.This idea is nothing new but UK’s Barclaycard is just one of the many global corporations that acknowledges the need to outsource. But it is not as simple as that, Barclaycard had to make a difficult decision, to choose between two places where they can outsource a portion of their operations – whether to ship some of their work to India or the Philippines. Overview According to Richard Bolin, Director of The Flagstaff Institute, Flagstaff, Arizona, USA , the phenomenon of outsourcing is nothing new and even as early as 20 years ago there are industrialised countries who made the connection between outsourcing and profitability:Japan intentionally got rid of sewing factories to Southeast Asia by 1981. They couldn’t waste their precious labour supply on low value sewing operations. This is what outsourcing is all about. If a company does not outsource, it will die. And if its country does not find new industries to replace the inefficient ones, it will not attract new investment and better jobs. Everybody has to understand this (Bolin). Bolin is just one of many business leaders that place their faith in outsourcing and believing that this strategy is not a threat to the nation’s economy.In the long run it will benefit the economy because it will create a very efficient system where the following positive outcomes can be expected (Brown, 2005): †¢ Increase sales opportunities †¢ Prevent missed opportunities à ¢â‚¬ ¢ Reduce annual costs almost immediately †¢ Enable business to focus on core competencies †¢ Reduce or eliminate customer complaints †¢ Increase customer loyalty In a nutshell, outsourcing is the obtaining of services from an external source, outside the company.A more technical definition uses the term Business process outsourcing (BPO), â€Å"†¦BPO occurs when an organisation turns over the management of a particular business process such as accounting or payroll †¦ the underlying theory is that the BPO firm can complete the process more efficiently† (Brown, 2005). It is easy to comprehend that if global corporations fail to figure out the beauty of outsourcing then they will be left behind by their competitors.They will eat the dust left behind by those who were able to grasp the idea that allowing others to do low value operations is the future of effective business management. It is similar to hiring a driver to do the more redundant work of driving in order to free up the CEO to do more important tasks. The positive feedback is the main reason why business process outsourcing is such a hot topic in the world today. But it does not mean that everything will turn out to be great whenever a company decides to outsource part of its operations overseas.There are obviously so many things to consider. Each case must be treated separately and a thorough analysis of the operation, the core values of the company as well as pertinent information regarding the outsourcing destination must be considered prior to the decision to shut down one portion of the operations component of the firm and outsource it outside the country. Barclaycard UK A casual overview of companies that decided to outsource part of their operations overseas will reveal that most of them have a common denominator.These companies are either in the manufacturing industry or it is a business that relies heavily on Information Technology. Those in manufacturing w ill find the conditions in China particularly attractive because of the availability of cheap labour as well as the competitive costs of building and maintaining factories. Those in need of IT personnel will turn to India simply because this is a nation where there is a relatively high concentration of English speaking people that are at the same time tech-savvy and many are knowledgeable about current trends in the IT sector (Pogson, 2008).Barclaycard is one European powerhouse that could not afford not to outsource. Barclaycard is part of the Barclays Group a conglomerate that can be found in the United Kingdom. It is Europe’s largest multi-brand credit card and also provides other forms of consumer lending businesses. Barclaycard continues to lead the way in Europe and according to their official press release they are the most recognized brand in UK with over 10 million retail customers.But they are still expanding – there are currently 8. 8 million credit cards in issue outside the UK and the firm also maintains operations in over fifty countries and four continents. According to another expert, outsourcing is unavoidable and yet he cautions that it must be likened to a journey, requiring adequate planning and coordination (Pogson, 2008). This is especially true for Barclaycard. It is not an ordinary firm responsible for the manufacture of cheap products.It is a company that handles a very important aspect of European business which is the issuance of credit cards and various lending services. In other words this is a type of business that requires high level thinking and performed by not only the most technically proficient people in the planet but also those that have the highest integrity. There are three possible destinations if Barclaycard decides to outsource part of their least important operations outside the country there are three possible candidates: India, Philippines, and the Republic of Ireland.Considering first the Republic of Ireland, it is easy to gauge that it will not be as cost-effective as transferring the operations to India or the Philippines. The only possible advantage is that the Republic of Ireland is culturally similar to the UK and the English speaking inhabitants will never pose a problem in terms of communication. But other than these two considerations, it is doubtful if Ireland can compete in terms of outsourcing rates when comparing the wages of workers in Europe to those in Asia. Considering India It is not hard to put India on top of the list.There are many advantages of using the skilled workforce of India to tackle the outsourcing needs of Barclaycard. According to finance experts at Moody’s, â€Å"India will remain a top outsourcing destination because of its tech-savvy and English-proficient urban workforce whose wages are much lower than their western counterparts† (Moody’s Investors Service, 2009). The nation has a population of more than one billion people . From this number there are millions of educated English speakers entering the workforce each year (Kobayashi-Hillary, 2004).The Indian workforce provides a compelling argument as to why Barclaycard should outsource to India. Trevor Foster-Black is the managing director of Coalition Development, a UK research company that provides information to recruitment firms and he remarked that their company uses researchers from India to structure and format data and he adds, â€Å"It would be very difficult to find such high-calibre people to do similar work in London †¦ They arrive at 4am our time and everything’s finished by the time we arrive† (Kobayashi-Hillary, 2004).It is truly amazing to realise that the location of India can be a source of another advantage; in essence Barclaycard’s operations can be sustained 24 hours a day and seven days a week due to the time differences. If Barclaycard will use the same strategy in their UK offices they would incur sign ificant costs in terms of payroll alone. One can only imagine the numbers that will be generated by overtime and other costs related to keeping an operation functioning round the clock.But if they will outsource to India, the executives at the UK headquarters can send part of their workload to their people in India and they can work while the executives are going to bed. This ensures that workflow is not interrupted and therefore Barclaycard can achieve cost-efficiency very quickly. If Barclaycard will outsource all of its call centres to India then the same level of efficiency and cost savings can be expected. The English speaking workforce in India will ensure that credit card holders can be assured of easy access to customer representatives 24/7 wherever they are in the world.The low outsourcing rates in India will also allow Barclaycard to maintain a 24 hour cycle operations without downtime and therefore Barclaycard is just a phone call away whenever a customer encountered prob lems with their credit cards. Barclaycard will definitely find it worthwhile to invest in India but globalization as well as rapid development in technology can create weakness out of strength. This means that India can be a victim of its own success. According to one commentary there are two issues that concerns would be investors: 1) security; and 2) the unravelling of a top IT service provider, Satyam.These problems are forcing European companies to create more geographically dispersed portfolio of IT outsourcing providers (Overby, 2009). India is bordered by Pakistan on one side and one only has to remember Pakistan’s association with extremists groups to understand the spate of terrorist attacks in India. It is high time therefore to consider an alternative and a quick glance at Asia will reveal that there is none better than the Philippines. Considering the Philippines There are many advantages in choosing this country as a BPO destination and these are listed as follow s:1. Outsourcing rates are low and can easily compete with those of India; 2. Transportation such as flights coming from the Western hemisphere is arguably better than other Asian countries; 3. It is culturally compatible with the United States because it was a U. S. commonwealth in the early 20th century up to 1946; 4. English is widely spoken and can be considered as the second national language; and 5. The most successful outsourcing engagements in this country are for call centres (Mezak, 2006).If seems that both countries are evenly matched in many aspects pertaining to BPO. The Philippines can boast of a highly-skilled workforce considering that it has one of the highest literacy rates in Asia, even higher than India. The only reason that India can offer more tech-savvy workers is due to the fact that there are a billion people in India while the Philippines has only less than one hundred million people. But in the English department both countries can provide excellent servic e.When the Americans came to this nation in the early part of the 20th century the country was exposed to world class education systems and even if the Americans left in the middle of the 20th century the Filipinos were able to adapt and they were able to create a system that can produce top calibre graduates annually. But there is one problem with the Philippines, â€Å"†¦it is the lack of skilled project management and experience with large software development projects †¦ it is easier to find body shops offering programmers than vendors with well-structured and well-managed teams of programmers† (Mezak, 2006).This is where India has a clear advantage over this tiny island nation. Yet, again the Philippines will not give up that easily, based on a 2007 report, Barclaycard already closed its call centre in Manchester and since the Philippines excelled in this type of business process outsourcing then it must be considered as a future destination of Barclaycard†™s call centres. Conclusion Without a doubt, outsourcing is a must if a global conglomerate hopes to stay competitive in the 21st century.If one considers outsourcing, there are three things will easily come to mind, cost-efficiency, cost-efficiency and more cost-efficiency. There is no executive in this planet that will pass up the opportunity to streamline operations and make more money in the process while retaining customer loyalty through the creation of customer friendly operations. With globalisation comes wage increase and various overhead costs that can easily force a company to bankruptcy if excess fat is not trimmed down.Instead of reducing the size of the company it is much better to outsource. With the advent of modern technology and the efficiency of 21st century transportation services it is easy to do business on a global scale. Barclaycard is just one of the many European powerhouses eager to outsource and there are three destinations: the Republic of Ireland, the Philippines and India. The Republic of Ireland already dropped out of contention considering that it is located in Europe and logic dictates that competitive outsourcing rates can only be found in Asia.Considering the fact that Barclaycard is into the credit card business and that outsourcing requirements entails the capability to provide English speaking and tech-savvy personnel there are only two remaining contestants bidding for the rich rewards of outsourcing contracts – India and the Philippines. At first glance it seems that India is the best choice for Barclaycard. This is because India has already proven itself in the BPO business especially in the IT sector which is a major requirement for Barclaycard.It boasts of English speaking and tech savvy personnel that can easily handle communication needs of the said UK firm. Moreover, if there is a need for programmers, the ability to communicate with English speaking Indian programmers are a definite advantage as compared to the hassle when communicating with programmers from other countries with poor English proficiency. There are other non-tangible advantages for India. While the Philippines was under the control of the American in the early part of the 20th century, India was for many centuries under the hegemony of Great Britain.If the Filipinos were heavily influenced by American culture, Indians were heavily influenced by British culture. As many will know there is quite a difference between U. S. English and U. K. English. If this is an important consideration for Barclaycard’s outsourcing needs then India will win hands down. If one combines this with the technical capabilities of Indian workers then this combination of factors will be very difficult to beat. On the other hand India has its share of weaknesses. India is suffering from a bad image following the debacle of Satyam, one of India’s top IT providers.The scandal that hounds Satyam will easily make future investors une asy with the idea that they are placing all their eggs in one basket. If this is combined with the recent spate of terrorist attacks then capital flight will most likely follow. If there are less investors willing to invest then India’s IT infrastructure will not be upgraded and more bad news will follow. The security threat is also serious because outsourcing is a strategy with inherent risks and yet CEOs are willing to beat the odds with the promise of profitability and efficiency.But if terrorist attacks will continue then there is a chance that operations can be affected. Barclaycard could not afford to lose one day of inactivity due to security problems. It is therefore logical to consider the Philippines as an alternative. It is also a nation blessed with English speaking and tech savvy personnel. Furthermore, the Philippines is lagging behind India thus it will remain competitive with its outsourcing rates to attract more customers and investors. If Barclaycard will ch oose the Philippines then it can expect more savings and therefore increase the satisfaction of key investors.On the other hand the Philippines is not yet ready to wrest the crown away from India. The debate will never end. There are strengths and weaknesses for both countries but it seems that Barclaycard has spoken. Two years ago Barclaycard made an important decision, â€Å"Barclaycard will move some of its operations to India following the announcement it is to close its Manchester call centre this summer† (Ferguson, 2007). While the Philippines is also strong in the call centre industry, India can provide something that is beyond the grasp of the Philippines.It is a country that is culturally similar to the United Kingdom and therefore the Indians are more adept with UK English as compared to the Filipinos. Furthermore, India was once under the domain of Great Britain and therefore Indian laws and their current legal system closely mirrors that of the UK and so for Barcl aycard it can be argued that it is easier to do business in India as compared to the Philippines. References Brierley, S. (2005). The Advertising Handbook. UK: Routledge. Buttle, F. (1996). Relationship Marketing. UK: Paul Chapman Publishing, Ltd. Brown, D.(2005). The Black Book of Outsourcing How to Manage the Changes, Challenges, and Opportunities. New Jersey: Wiley & Sons, Inc. Ferguson, T. (2007). â€Å"Barclaycard Closes Call Centre, Offshores to India. † CBS Interactive Retrieved 09 March 2009 from http://services. silicon. com/ offshoring/0,3800004877,39166239,00. htm Kobayashi-Hillary, M. (2004). Outsourcing to India. Germany: Springer-Verlag. Mezak, S. (2006). Software Without Borders. California: Earthrise Press. Moody's Investor's Service. (2009). â€Å"India to Remain Among Top Outsourcing Destinations: Moodys.† Retrieved 09 March 2009 from The Economic Times. http://economictimes. indiatimes. com/Infotech/ITeS/India-to-remain-among-top- outsourcing- destin ations-Moodys/rssarticleshow/4241062. cms Overby, S. (2009). â€Å"Philippines Looks Beyond the Call Center for Future Outsourcing Growth. † Retrieved 09 March 2009 from CIO Magazine http://www. cio. com/article/483178/Philippines_Looks_Beyond_the_Call_Center_for_Fut ure_Outsourcing_Growth Pogson, I. (2008). Outsourcing from the UK to the Far East. In Outsourcing and Human Resource Management R. Taplin (Ed. ). UK: Routledge

Wednesday, August 28, 2019

The socio-cultural repercussions of Language identiity on English as a Essay

The socio-cultural repercussions of Language identiity on English as a Second Language instruction - Essay Example Most of the business activities are international at present because of the Globalization and Liberalization policies implemented by majority of the countries. An international language is essential for the business world in order to establish proper communication between the organization and the diverse customers. Because of the above facts, most of the countries where English is a foreign language, adopted English as a second language in their educational curriculum. â€Å"More than 200 million children in China are studying English, a compulsory subject for all Chinese primary school students† (Teaching Language for National Security and American Competitiveness) â€Å"The need for a common international language with the expansion of a global communication network has made the English the language of choice† (TESOL& Dang, p.9 ) Even the native speakers of English, like the Americans, the British or the Australians use or speak English differently. The accent and vocabulary of English is different in these countries. Many factors like the social and cultural differences contributed heavily to these differences even though the essence remains the same. The non-native English speakers who learn English as a second language are coming from different social and cultural backgrounds. These differences have a significant effect on their English language learning abilities. It is not possible for the Chinese to learn and speak English same way like the Indians though both India and China are non-native speakers of English. Communities or cultures which have similarities or relation with the English culture may learn the English quickly compared to others. For example, French language has lot of similarities with English and the French people can learn English quickly compared to others. People who are staying nearer to the English speaking countries can also learn the English language quickly compared to others. Economy also can play a vital role in

Tuesday, August 27, 2019

ABE Case Study Example | Topics and Well Written Essays - 1000 words

ABE - Case Study Example of the people, while the technological environment determines the availability of new methods of carrying out activities and development of new products at SMB. To be successful, SMB has to make measures to adapt to this external environment in its operations. Save Britain Money is a Welsh company with headquarters in Swansea and large offices in Cardiff. SBM employs 950 staff members and a further 500 self-employed staff that work across the United Kingdom. The founder and CEO of SBM is Swansea businessperson, Neville Wilshire SBM has subsidiaries including Nationwide Energy Services, We Claim U Gain, Save Me My Money, Billscutter, HiS Energy, Debts Reduced, and FuelSwitch.com. The main business operations of the company include energy efficiency surveys, renewable energy advice, and installation, mis-sold payment claims, price comparison services, debt management plans, on-line fuel switching and much more. SBM was founded in 2005 in response to grants offered by the Welsh government; this was aimed for households to improve energy efficiency in their homes. This study aims at conducting an in-depth analysis of Save Britain Money using the PEST framework to understand each factors effect on the policies and competitiveness of the compan y in the market, strategies for the company to undertake and provide recommendations for the success of SBM. PEST is a tool for the generation of an understanding on the relation of the firm to the external environment (Warner, 2010). The main reasons for PEST analysis is that it is relevant in decision making as it informs the management on the situation of the firm in relation to the external environment (Slownam, & Jones, 2011). Political– this deals with the relation of the firm to the rules and regulations, tax rates, legislation, and laws in different countries in which the company operates. Globalization has led to the importance of the political environment as an influence on the ability of the firm to meet its goals

FINANCIAL REPORTING & ANALYSIS Essay Example | Topics and Well Written Essays - 1500 words

FINANCIAL REPORTING & ANALYSIS - Essay Example counting standards include a constant approach towards solving of problems and do not present a sequence of ad hoc reactions that deal with the accounting issues. The main function of the framework is to support the International Accounting Standard Board in the progress of consistent and coherent accounting standards. The conceptual model is not referred to a standard, although it directs in the preparation of financial statement in order to facilitate them to determine accounting issues. It is an extremely influential and important document which helps the users to understand the function as well as the limitation of the financial reporting (Ruppel, 2010). The conceptual framework is an existing subject because it is being amended as a combined project with the International Accounting Standard Board’s American Counterparts; the FASB (Financial Accounting Standard Board). However, the conceptual framework is being criticised for not accomplishing its functional goals, mainly that of offering a base for directing standard-setting and resolving accounting arguments. The main rationale behind this project is to highlight the criticism of financial accounting and problems with prevailing conceptual framework. The aims of universal purpose financial reports are also taken into consideration. The purpose of the theoretical/conceptual framework is to build up an enhanced framework which offers a sound base for developing the future accounting models. Such a structure is crucial in fulfilling the Board’s objective of developing benchmarks that are value based, internally reliable, and that show the way to the financial reporting; which gives the information to the capital providers who requires to make judgments in their capability as wealth providers. Moreover, the new Financial Accounting Standard Board framework will be constructed on the prevailing framework (Fasb, 2014). Although the prevailing conceptual framework has assisted the International Accounting

Monday, August 26, 2019

Land law Assignment Example | Topics and Well Written Essays - 3000 words

Land law - Assignment Example 110,000 without explicitly stating that this was a new mortgage leaving Ben to believe that this was some form of mortgage repackaging. Ali used her accountant, Devi, to talk Ben through the mortgage papers. Devi however made it clear that Ali’s job is dependent upon his cooperation. Ali’s investment then failed and made Ben and her to default on their repayments. Their banker, Cantander Bank, initiated the move to repossess the property so as to recover the mortgage amount but Ben is unaware that he signed a second mortgage and is surprised by the move. Repossession is a legal process where an owner’s right to own a property is terminated usually because he or she has defaulted in payments1. Repossession of a mortgaged property usually occurs when the borrower defaults on the regular payment for sometime as stipulated by the terms and conditions of the lender, in this case Cantander Bank. Following the circumstances involved in this case, the bank has a right to recover the owed amount by repossessing and selling Valiant Villa. It is a straightforward case that the two, being joint account holders, make decisions jointly. The fact that the signatures of both partners were appended in the mortgage is enough evidence that each partner consented. It is not up to the bank to determine how the consent was obtained as this is a private, or even a homely, matter2. The bank can point out that it was Ben’s negligence and/or mistake that cost them their family home. A mistake is an erroneous belief that leads one to believe certain facts are true during contracting3. In this case Ben believed that they were repackaging the first mortgage of ?125,000. The law provides that a contract cannot be rendered voidable because it was caused by a unilateral mistake of this nature. Furthermore, Ben acted negligently when he signed the papers without exercising due diligence to know what he was really signing. Negligence is defined as the failure to exer cise care where an otherwise prudent person would when in a like circumstance4. While the real relationship between Ben and Ali is unclear, it is evident that there is mutual trust. The fact that they hold a joint account also shows the amount of trust and confidentiality between them. However, in matters concerning mortgaging a family home it is expected that one will take due care to read and understand the seriousness and the nature of implication of contract being signed. Ben did not do that, neither did he seek independent legal counsel if he did not understand. The bank therefore reserve the right to reposes the property, sell it and recover the amounts loaned to Ben and Ali. However, Ben can use undue influence as his defence and prevent Valiant Villa from being repossessed by Cantander Bank. This is because the courts of law are courts of conscience, they not only apply the law to the letter but also apply them in such a way that justice is served as in the case of Royal Ban k of Scotland v. Etridge 5. The courts have the obligation to determine how consent was obtained. The manner in which the intention to enter the contract was secured is material in cases of repossession especially of a family home. If the court finds out that the consent was obtained through unacceptable or improper means then the court should not allow such a transaction to stand6. In this case, Ben’s can use the undue influence defence by arguing that his consent was not secured in a proper manner. Since Ali knew that Ben did not approve of her

Sunday, August 25, 2019

The Main Role Of Corporate Accountability Essay Example | Topics and Well Written Essays - 750 words

The Main Role Of Corporate Accountability - Essay Example It is emphasized that stakeholders are identified by their interests and all are considered to be intrinsically valuable. As a managerial tool, it recommends attitudes and practices and requires that attention is given to all legitimate stakeholders i.e.  government, investors, political groups, suppliers, customers, communities, trade associates and employees. When the corporation takes responsibility for decisions that earn them profits in spite of their negative impact on degenerating environment, social and ethical issues their organizations/corporate have to be accountable. S ome corporations report voluntarily while others are obliged to thorough policies and regulations; traditionally corporate use the inputs of investors; employees and supplies to convert inputs to salable outputs which customers buy and return to the firm some capital benefits. A s evident in www.wikipendia.org, scholars that include Donaldson & Preston (1995), Mitchell, Agle and Wood (1997), Philips (2003) their supportive contributions that corporations should act both morally for operation and management of corporations.

Saturday, August 24, 2019

The title to be used when submitting this assignment is Materiality in Essay

The title to be used when submitting this assignment is Materiality in Auditing - Essay Example Therefore, an auditor has to set a materiality level for important and vital aspects of the audit in order to concentrate and focus on the areas that are important and necessary. The Financial Accounting Standards Board (FASB) defines materiality as â€Å"the magnitude of an omission or misstatement of an accounting information that, in the light of the surrounding circumstances, makes it probable that the judgement of a reasonable person relying on the information will have been changed or influenced by the omission or misstatement† (Johnstone, et al., 2013 p268) This implies that materiality is about the important issues and matters which when overlooked, will cause the financial statement to be overly misleading. Therefore, in the auditing context, materiality involves a situation whereby the auditor examines and reviews important things in his analysis of the financial statements in order to ensure that the opinion they pass on the financial statement are valid and reliable. Materiality affects sample sizes and determines whether the financial statement needs adjustments or not, and it represents the difference between a qualified and an unqualified report (Bagshaw & Selwood, 2013). This shows how the auditor can estimate the levels of issues that matter and then define the way and manner in which work can be distributed and conducted throughout the entire audit. This therefore means that materiality informs an auditor of which aspects of the financial statement amounts are to be given certain levels of attention. This gives the auditor guidelines on how to evaluate and analyse things and the extent to which focus should be given to certain components of the financial statement. Materiality is to be defined on a case-by-case basis. It involves the integration of professional judgement. It is done by examining the entire financial statement as a whole and this will help the

Friday, August 23, 2019

Policies and Procedures to Manage the Release of PHI Research Paper

Policies and Procedures to Manage the Release of PHI - Research Paper Example Mobile phone and other related technology, retrieve personal health information for patients. Rapid exchange of vital medical information helps to quality delivery of medical aid to individuals (Kelly, Vottero & Christie-McAuliffe, 2014). On the contrary, there is a risk of unwanted access to privacy of medical information. It is important that health institutions have policies procedure to guide the process of revealing the medical information of individuals. Agency should implement an information management system to assist in managing health records. There would be effective quality control of health information. Proper health information management harmonizes the differences in law governing the release of medical information. Management of health information is one of the ways to regulate the release of medical information for patients (Kelly, Vottero & Christie-McAuliffe, 2014). The release of health information is an important topic because it dictates the quality of medical delivery. The state laws conflict and there are some states that have different rules governing the release of medical information. There is no uniformity in the state laws governing the protection of a patients medical information. There is varying degree of seriousness in handling the release of medical information for patients. Some states require patient permission to publish his or her personal information. On the contrary, some states do not have significant restrictions in releasing medical information to individuals. It is important to have install management systems that will ensure that there is protection of health information of patients. Installation of better management systems provides tracking of patients information. It is an important component in the implementation of a health care policy. The management should manage patients information in the hospital, and teams

Thursday, August 22, 2019

Blood Brothers Essay Example for Free

Blood Brothers Essay In the three plays I have read by Willy Russell, all of them are linked by the fact that they all contain an aspect of social inequality. Russell uses humour in all these plays to show serious messages, mostly through stereotypes. In every play there are two very contrasting social groups, each figure-headed by certain characters in the stories. For example, in Blood Brothers, Mickey figureheads the working class society like Rita does in Educating Rita, and the children do in Our Day Out. Whereas Eddie figureheads the middle class society in Blood Brothers, Frank does in Educating Rita, and Mr. Briggs does in Our Day Out. We found that the people from the working class backgrounds were all very broad scoucers, who tended to use slang words such as ciggie and chippie. They were what you would call a very typical stereotype of a broad liverpudlian. Most of them had problems aswell. For instance, Mickey in Blood Brothers has family problems because he has many older siblings which means he gets a lot of hand-me-down clothes and gets bullied by his older brother Sammy who breaks his toys. Rita in Educating Rita has many conflicts with her husband Denny who doesnt want her to carry on with her tuition from Frank. She wants to be educated so that she can have choices. As the play progresses and Rita becomes more educated she begins to make her own decisions, she moves out of her house, ends her relationship with Denny and says I might even have a baby The people from the middle class backgrounds however were made to look rather different. Eddie in Blood Brothers doesnt have to share his toys with brothers or sisters like Mickey does, and his mother doesnt have to worry about financial problems because they have quite a lot of money. The men that were from the middle class backgrounds (Mr. Briggs and Frank) both wore suits and seemed to be well educated, living a comfortable lifestyle. This society of people in the stories tended to speak more formally using words such as What in the world is being off ones cake? Eddie is brought up to speak correctly and not use colloquialisms. In Blood Brothers Micky asks him what a dictionary is and Eddie replies It is a book which tells you the meaning of words. I think Russell makes the social classes seem so very different to one another in each play, so that when they come together there is a lot of humour, but also a lot of tension between them because neither social class really understand each other. This forms a rich and poor type of scenario for all three plays. In Educating Rita Frank is a rich lecturer and Rita is a poor university student who has bad problems with her husband at home. In Our Day Out there is a similar contrast between Mr. Briggs the, well-spoken teacher, and the children who come from a poor, run-down area. These rich and poor scenarios are serious messages that Russell conveys in all three plays. Interestingly enough though, it is the people from the middle class backgrounds that turn out to be the most strange of the two societies. Frank in Educating Rita has a drink addiction, yet has a comfortable lifestyle and is on a stable income. Mr. Briggs doesnt like the children at the school where he works because they are less fortunate than himself, he says most of them were rejects on the day they were born. Eddies adopted mother in Blood Brothers, Mrs. Lyons, is supersticious and unhappy. Quote: The shoes! The shoes! On the table! Get them off! Get them off! Frank and Mr. Briggs are in many ways the same, they both wear suits and dress smartly, they both have similar lifestyles and they both have some sort of problem (i. e. the drink and the hatred for people less fortunate than him). This is where I think that Blood Brothers is different, it doesnt contain a male character as old as Frank or Mr. Briggs who appears often in the story. Whereas the conversations between adult and youth in the other stories are mainly comical, like in Our Day Out when the two lads are caught smoking at the back of the bus, in Blood Brothers they are more intense. I think Blood Brothers on the whole is more intense. In Blood Brothers Russell uses a narrator drifting in and out of the play at certain times, saying daunting things about the scene that has just happened, or is going to happen. I believe this represents the devil and is a good way of creating an eerie tension, because he moves to different places on the stage in the play, and you never see his whole face or body, he is always in the shadows. There are no narrators in the two other plays but dramatic devices also take on the form of dramatic irony. In Blood Brothers this is shown by the two twins not knowing they are twins, when they first become friends. Later in the story when they find out they were born on the same day That means we can be blood brothers the audience can see what is happening, they are going to eventually find out that they are real brothers, and there will be a big disaster because of this. Our Day Out shows dramatic irony when the bus driver is told the children cant afford sweets or lemonade lemonade never touches their lips but when the driver turns around they all are munching on chocolate bars! Later on their journey the bus stops at a sweet shop and the audience sees the shopkeepers talking about raising the prices of the goods in their shop Can I help inflation? The audience now know that the shopkeepers are going to raise their prices, but the children dont. The children get their revenge for being ripped off. They all squeeze into the shop and each time the shopkeepers turn their backs to collect more sweets from the shelves, the kids pocket anything in front of them. The two shopkeepers are oblivious to the stealing taking place until the coach leaves and they realise no money from the till has changed hands Thievin little bastards! shouts one of the shopkeepers. Russell also uses the influence of song in Blood Brothers and Our Day Out to show the mood and feelings of the characters as the play progresses. At the beginning of Blood Brothers Mrs. Johnston is seen dancing in a pub singing a song with the lines Oh we went dancing. in the chorus. As the play continues she occasionally sings this line but at a tempo which reflects the mood of the play itself. In Our Day Out the songs are cheerful and uplifting Were off, were off, were off in a motor car. The themes of the three plays are all linked in many ways. As I have said before, social inequality connects all three, another is the fact they are all set in and around Liverpool with some of the characters in each play speaking with a very broad Liverpudlian accent. Finally, the last one is that they all contain an aspect concerning death. I. e. In Blood Brothers, Mickey and Eddie, in Educating Rita, Ritas flatmate tries to commit suicide, and in Our Day Out one of the pupils called Carol also attempts to kill herself Try an get me an Ill jump over. I believe that Willy Russell features the aspects of social inequality, hatred, death, abuse, love, irony and humour in each play because he knows they have a hard-hitting impact on the audience. Also I think it is because at some time in his life he has been affected significantly by them and so, involves them in something which he can express his feelings and emotions at. Writing.

Wednesday, August 21, 2019

Explore the ways in which Collins presents the relationships between men and women in The Moonstone Essay Example for Free

Explore the ways in which Collins presents the relationships between men and women in The Moonstone Essay Explore the ways in which Collins presents the relationships between men and women in The Moonstone. Do male or female characters have more influence in the novel? In this essay I will explore the relationships between male and female characters in the novel The Moonstone. This essay will evaluate all of the key characters, from the annoyingly religious Miss Clack to the caring and loving Gabriel Betteredge. I will explore the characters personality and decipher whether male or female characters have more influence in the novel. The book is split into eight narratives written by different characters to show what each character is thinking and to give different perspectives as the events unfold. This technique also adds tension as certain secrets are hidden from individuals so not everyone knows the whole truth. Out of the eight narratives only one is written by a woman (Drusilla Clack) whilst all the others are written by male characters. The female characters in the novel are all very atypical, as they stand up for themselves and do not just give way. This was uncommon in the Victorian era as women had few rights and were not expected to be hot tempered. Miss Rachel, a young lady born into a rich family, acts in an unlady-like manner at certain points in the story, especially when she refuses to give information on what she knows about the diamond. Betteredge, one of the characters who knows Rachel Verinder best, said that he could Call to mind, in her childhood, more than one occasion when the good little soul took the blame, and suffered the punishment, for some fault committed by a playfellow whom she loved. This aspect of Rachels character and personality is shown many times in the novel, for instance, when she refuses to talk about the diamond for Franklin Blakes reputation would be shattered if she spoke. This gives the reader the impression that Rachel values her friends and family and she is a women of her word. This adds suspense to the novel and greatly effects the plot as if she had revealed what she knew then Franklin Blake would have been arrested and would not have had a chance of defending himself, resulting in the Moonstone never being found and Godfrey Ablewhite getting away, with no consequences. In the book the majority of the discoveries are made by men, although this is because the female characters already knew the truth; they just hadnt revealed it. One of the cases of this happening is when Franklin Blake deciphers the code to find Rosanna Spearmens chest. This held many secrets which Rosanna had kept silent about for a long time. This effects the outcome of the novel, as since Rosanna kept quite over her love of Franklin Blake, the truth of the moonstone being revealed is delayed, giving time for the events at London to unfold. The reader really gets the impression of Rosannas love of Mr Franklin Blake from this act, of saving his reputation, even though holding these secrets could be argued to be a massive factor of her eventual suicide. Despite this, Franklin never really notices Rosanna Spearman; this is probably due to the fact that in his eyes she is just a housemaid with a lumpy shoulder. Social class is outlined here, with the rich Franklin Blake and the poor Rosanna Spearman. The different social classes were more prominent in Victorian times and Collins also uses class in his other novels such as the woman in white, where Walter Hartright and Laura Fairlie fall in love, but due to Walters low social class, they separate. When Rosanna dies, it could be suggested that Ezra Jennings is introduced to replace her, as these two characters are very similar in personality and are both rejected by most members of society. They are also both attracted to Mr Franklin Blake in different ways; Rosanna has an undying love for him, and Ezra asks himself What is the secret of the attraction that there is for me in this man?. Both characters also had rough upbringings, as Rosanna was a thief as a child and Ezra was beaten and was mistreated mercilessly by his family. Ezra Jennings is also addicted to Opium, as for ten years past I have suffered from an incurable internal complaint. His addiction to the drug led to his painful and horrific nights, and Opium also destroyed his nervous system. Wilkie Collins probably introduced Ezra Jennings as a character which he could relate to, as Collins himself was addicted to Opium, which is probably why the drug plays such a significant part in the book. Collins believed he had an imaginary friend named Ghost Wilkie and often hallucinated in his sleep. His other novels have opium in them, so his way of relating to his addiction was to put it into his books. Opium plays a significant part in the book, as Ezra uses it in his experiment to discover who took the diamond. The reader feels uncertainty when the book dapples in the secret world of Opium as most readers would not have tried it and therefore do not know how powerful it is and what it can do. Gabriel Betteredge often talks about which side of Mr Franklin Blakes character is shining through, and believes it to be due to all of Franklins foreign training (Betteredge usually relates his strict character to Franklins German side, his poeticness to his French side, and his bravery to his English side). This gives Mr Franklin Blake no distinct character. This gives you the impression that Gabriel Betteredge is very stereotypically British, supporting his country and almost believing that the English are superior to others. Godfrey Ablewhite however, has a very different character which is hidden from the public view. He tries to get across the image of a hardworking gentleman who dedicates his life to the many womens charities he patronizes, when he is actually a man swallowed in debt and trying to rob people of their riches to pay it off. His debt was one of the key reasons why he asked to marry Rachel Verinder, as he thought that he would inherit enough money to pay off the debt; however that did not turn out to be the case. When Rachel asked for the marriage to be cancelled, Godfrey did not try to put up any resistance, as he knew that he would not receive the inheritance he had hoped for. Godfrey also gets engaged to another woman, but the marriage is broken off for similar reasons. At the end of the book, Godfrey is in disguise as a sailor with a dark complexion when he tries to get the Moonstone from the bank. This is symbolism as it outlines the fact that he is leading a double life, and he has a dark complexion as Betteredge and Franklin immediately suspected the Indians of stealing the diamond. Their immediate suspicion of the Indians affects the plot greatly as it means that Godfrey Ablewhite has time to hide the diamond without being suspected, as all eyes were on the Indians. The view the public have of him is different to what he is actually like, and if it had not been for Mr Matthew Bruff, the marriage might not have been called off. Miss Clack often swoons at the sight of Mr Godfrey Ablewhite; this is because she believes he is a hardworking Christian, and refers to him as gifted and wonderful. It is therefore no surprise that she is shocked when she, by chance, hears Godfreys proposal to Rachel. It is here that he admits that his, Charitable business is an unendurable nuisance and that if I see a Ladies committee now, I wish myself at the uttermost ends of the earth. Miss Clack is highly offended by this, as she is a member of The Mothers Small Clothes Conversion Society, but she dismisses this out of hand as being a slip of the tongue in the heat of the moment. Miss Clacks personality is very different to the other female characters in the book, as she is a character of a certain type of hypocrite. She never leaves without her Christian pamphlets and she often tries to spread her faith through these tracts. She may be doing this to turn more people Christian, or she may just be doing this as it is in her sphere of power and it makes her feel as though she has more influence on society. A perfect example of Miss Clacks character is when she visits Lady Verinder and Rachel, but upon realising that Lady Verinders doctor is trying to use medication to treat Lady Verinder instead of praying to god and waiting for him to perform a miracle, she spreads religious books of her choice around the Verinders house. She believes that this act did not make her a nuisance, but instead, a True Christian. Miss Clack has a very different opinion of herself compared to what other people think of her. Even the kind and loving Gabriel Betteredge, who has a good word to say about almost everyone, does not take well to Miss Clack. Before handing over the job of narrating to her, he asks the reader to Just do me the favour of not believing a word she says, if she speaks of your humble servant. This shows that she is believed to not be a teller of truths, and Betteredge is pre-warning the reader of what to prepare for. We believe what Betteredge says and not Miss Clack as he has shown himself to be an honourable character, worthy of the readers trust. Our decision to believe him and not Miss Clack is also influenced by other characters, as Franklin Blake often refers to him as a dear old friend, so others characters have respect for him as well. In the story, female characters do not reveal what they know straight away. This adds suspense to the story, as you have to wait a long time for the secret which will put together a new piece of the puzzle. A good example of this is Rosannas letter to Mr Franklin Blake, explaining where the chest is hidden, and inside the chest is Rosannas narrative which explains events before and after Rachel Verinders 18th birthday party leading up to Rosannas suicide told through her point of view. The letters opening is delayed however, as Limping Lucy refuses to give it to anyone other than Franklin Blake himself. This lets the events at London unfold, and the case of the Moonstone is put on hold for a short period. Limping Lucy is Rosanna Spearmans only friend, and was understandably angry at Franklin as she believed that he forced Rosanna into suicide. Limping Lucy has a severe limp in her left foot, and this may be one of the reasons why she and Rosanna are so good friends, as they both have physical deformities and are rejected by most members of society. I believe that female characters have more influence on the plot of the novel due to their actions which are gradually revealed to the reader. Superficially, male characters seem to have a larger role in the discovery of the secrets behind the moonstone but this is because they are only just digging in to what the female characters already know. The fact that male characters have almost all of the narrations add to the secrecy of the novel and also reinforces the point of male character seemingly having more influence and control of the plot, when all they are doing is discovering what is beneath the surface of an apparently settled world in the novel.

Tuesday, August 20, 2019

Analysing A Struggle To Maintain Faith Religion Essay

Analysing A Struggle To Maintain Faith Religion Essay Eliezers battle with his faith is a commanding conflict in Elie Wiesels Night. In the introduction of the work, his faith in God is unconditional. On page 4, when asked why he prays to God by Moishe the Beadle, Elie answers, Why did I pray? . . . Why did I live? Why did I breathe? His belief in a supreme, compassionate God is unconditional, and he cannot imagine living without faith in  a divine power. However, this faith is shaken by his experience during the Holocaust. Initially, Eliezer truly believes that god is everything and that nothing could be possible without god, but his faith is challenged by the traumatic events that cross his path during the holocaust. After the hanging of the pipel on page 65 in the end of Segment Four, Wiesel writes: Where is God? Where is He? someone behind me asked. ..For more than half an hour the child in the noose stayed there, struggling between life and death, dying in slow agony under our eyes. And we had to look him full in the face. He was still alive when I passed in front of him. His tongue was still red, his eyes were not yet extinguished. Behind me, I heard the same man asking: Where is God now? And I heard a voice within me answer him: Where is He? Here He is-He is hanging here on this gallows. . . . The Holocaust and its traumatizing images put Elie Wiesels faith into question through the end of the novel. Initially, Eliezers faith is a result of his studies in Jewish mysticism, which teach him that God is everywhere in the world, that nothing could exist without God, that in fact everything in the physical world is a reflection of the divine world. In other words, Eliezer has grown up believing that everything on Earth demonstrates Gods divinity and strenth. His faith is put into the idea that God is everywhere, all the time, that his divinity touches every aspect of Eliezers daily life. Since God is perfect, his studies teach him, and God is everywhere in the world, the world must therefore be perfect. Eliezers faith in the goodness of the world is hopelessly destroyed by the cruelty and evil he beholds during the Holocaust. He cannot imagine that the concentration camps inconceivable, revolting brutality could possibly reflect divinity. He wonders how a compassionate God could be part of such debauchery and how an all powerful God could permit such savagery to take place. His faith is also shaken by the mercilessness and greed he sees among the prisoners. He might have been able to maintain the belief that humankind is essentially good if he didnt see that the Holocaust exposes the selfishness, evil, and cruelty which everybody-not only the Nazis, but also his fellow prisoners, his fellow Jews fall victim to. If the world is so wicked, he feels, then God either must be equally wicked, he or must not exist at all. Though this awareness suggests a massacre his faith, Eliezer manages to retain some of this faith throughout his affairs. In moments during his first night in the camp and during the hanging of the pipel, Eliezer does grapple with his faith, but his struggle should not be confused with a complete desertion of his faith. This struggle does not belittle his belief in God, but it is actually crucial to the entity of that belief. On page 4, When Moshe the Beadle is asked why he prays, he replies, I pray to the God within me that He will give me the strength to ask Him the right questions. Questioning is also crucial to the idea of faith in a higher power. The Holocaust forces Eliezer to ask terrifying questions about the nature of good and evil and about whether God exists, but the very fact that he asks these questions reflects his commitment to  God. Only in the lowest points of his faith does he turn his back on God. Even when Eliezer says that he has given up on God completely, Wiesels constant use of religious metaphors undermines what Eliezer says he believes. Eliezer even refers to biblical passages when he denies his faith. When he fears that he might loose his father, he prays to God, and, after his fathers death, he expresses regret that there was no religious memorial. At the end of the book, even though he has been forever changed by his Holocaust experience, Eliezer emerges with his faith intact, so according to Wiesel, without a faith in God, there is no faith present at all. According to him, without God there is no faith and without faith there is no God. I agree with Elie Wiesel completely, because the ideas of God reside in our ability to be good outright people and to make right decisions. We can still do that without a belief or faith in God, but we cannot justify our actions without the faith that in return for our actions we will be rewarded when our time comes. Without that, o ur lives have little meaning during our lives and no meaning at all after that.

Lewis Carrolls Through the Looking Glass Essay -- Literature Children

Lewis Carroll's Through the Looking Glass â€Å"If it was so, it might be; and if it were so, it would be; but as it isn’t, it ain’t. That’s logic,† according to Tweedledee, a character in Lewis Carroll’s famous children’s work Through the Looking Glass (Complete Works 181). Of course, Lewis Carroll is most well known for that particular book, and maybe even more so for the first Alice book, Alice’s Adventures in Wonderland. The connection between Lewis Carroll and logic is less obvious for most people. In reality, Lewis Carroll is the nom de guerre for the Reverend Charles L. Dodgson, a â€Å"puttering, fussy, fastidious, didactic bachelor, who was almost painfully humorless in his relations with the grown-up world around him† (Woollcott 5). Though it may seem that Dodgson and his pseudonym emit two very different personalities, as Braithwaite points out, there really only existed â€Å"a completely integrated though singular personality† (174). While Dodgson under his true name usually only published books on mathematics and logic, under the name of Lewis Carroll he published books for the young, with some exceptions. One such exception to this division of subjects is the work Symbolic Logic; this textbook was published under the name of Lewis Carroll. It is through Dodgson’s children’s works that his integrated personality emerges. His Alice books, for example, contain many statements of logic and games of mathematics, intended for the amusement of his audience. Dodgson â€Å"regarded formal and symbolic logic not as a corpus of systematic knowledge about valid thought nor yet as an art for teaching a person to think correctly, but as a game† (174). With this perspective, it is easy to see why he was interested in... ...tin. The Universe In A Handkerchief. New York: Copernicus, 1996. Gardner, Martin. The Annotated Alice. New York: W. W. Norton & Company, 2000. Gattegno, Jean. Lewis Carroll: Fragments of a Looking-Glass. New York: Thomas Y. Crowell Company, 1974. Goldfarb, Nancy. â€Å"Carroll’s Jabberwocky.† The Explicator 57 (1999): 86. Hofstadter, Douglas R. Gà ¶del, Escher, Bach: An Eternal Golden Braid. New York: Basic Books, 1979. Holmes, Roger W. â€Å"The Philosopher’s Alice in Wonderland.† Phillips 159-174. Phillips, Robert, ed. Aspects of Alice: Lewis Carroll’s Dreamchild as seen through the Critics’ Looking-Glasses. New York: Vanguard Press, 1971. Wilson, Edmund. â€Å"C. L. Dodgson: The Poet Logician.† Phillips 198-206. Woollcott, Alexander. Introduction. The Complete Works of Lewis Carroll. By Lewis Carroll. New York: Random House. 1-9.

Monday, August 19, 2019

MIC conviction :: Essays Papers

MIC conviction Introduction Three aviation students with similar cases involving Minor in Consumption charges will be discussed. The three students are Mr. Jack Daniels, Mr. Johnnie Walker, and Ms. Brandy Wine. We will look at each student separately and answer questions pertaining to each of their situations. Some of the questions include whether or not the students need to comply with the reporting requirement of 14 CFR  § 61.15. What, if any, reports do they have to make on their next medical? We will also discuss Ms. Wine’s situation, whether or not the police stop violated the Fourth Amendment. Mr. Jack Daniels Mr. Daniels was cited for Minor in Consumption of Alcohol, pled guilty, and was sentenced to pay a $100 fine. Mr. Daniels wants to know what he needs to do to comply with the FAA so that he can remain a pilot. According to 14 CFR  §61.15(e), â€Å"Each person holding a certificate issued under this part shall provide a written report of each motor vehicle action to the FAA . . . no later than 60 days after the motor vehicle action.† To determine whether Mr. Daniels must comply with this regulation, a â€Å"motor vehicle action† must be defined. As per 14 CFR  §61.15(c), a motor vehicle action means: (1) A conviction after November 29, 1990, for the violation of any Federal or State statute relating to the operation of a motor vehicle while intoxicated by alcohol or a drug, while impaired by alcohol or a drug, or while under the influence of alcohol or a drug; (2) The cancellation, suspension, or revocation of a license to operate a motor vehicle after November 29, 1990, for a cause related to the operation of a motor vehicle while intoxicated by alcohol or a drug, while impaired by alcohol or a drug, or while under the influence of alcohol or a drug; (3) The denial after November 29, 1990, of an application for a license to operate a motor vehicle for a cause related to the operation of a motor vehicle while intoxicated b alcohol or a drug, while impaired by alcohol or a drug, or while under the influence of alcohol or a drug. Mr. Daniels was not involved with a motor vehicle; therefore, he does not fall under any of these definitions of a motor vehicle action. This means that Mr. Daniels will not have to report to the FAA.

Sunday, August 18, 2019

The Tragic Pride of Anowa Essay -- Character Analysis, Anowa, Kofi Ako

The tragic pride of Anowa In life there is place in between adolescents and adulthood where many decisions that are made will ultimately direct the path of life. There are times when a decisions is made it leads to a great life and other times it leads to a destructive path just not for one person but affects everyone around them. In the story of Anowa the main character Anowa is in the place where every decisions she makes leads to a turning point in her life that sets the trap for a great demise. Anowa’s pride leads to her fall and causes those around her great pain. First, Anowa being a strange woman who refuses to get married and when she finally does decide to get married the man whom she picks is not fitting of her mother’s expectations this is the rift that starts the fall of Anowa. In the Global Crossroads World Literature Badua tells Anowa that â€Å"Marriage is like a piece of cloth†¦ and like cloth; its beauty passes with wear and tear† (Iglesias, Mays, and Pierce103). The cloth signifies strength and beauty of a marriage but without the proper consideration and care it will not last. Badua tries to tell her daughter that what may look good today later on may not be so pleasant and may very well rip apart in time ; but because Anowa’s pride she replies to her mother â€Å"I like mine and it is none of your business. I do not care, Mother. Have I not told you that this is to be my marriage and not yours?†(Iglesias, Mays, and Pierce103). Anowa’s determination to follow through with her dec ision seems to be just like many young ladies today who refuse to adhere to the voice of their mother and although the decision they make may be wrong they would rather be stubborn than to admit that the truth of their m... ...ave children, but the whole time he was the reason they could not have children. Instead of leaving well enough alone she says, â€Å"Now I know. So that is it. My husband is woman now and she giggles† (Iglesias, Mays, and Pierce155). Anowa prideful attitude has lead to the death of her husband, herself and the sorrow of her mother and father. She not only killed his manhood but caused him to commit suicide. In conclusion, every decision Anowa made lead to her tragic demise and pride was the ruler of every decision she made. The life of Anowa showed how pride is selfish, stubborn, and disrespect. Anowa could not see how her attitude determined her altitude. Had she learn how to be temperate and showed concern for others she would have not cause herself and other s sorrow and death. Anowa life teaches a valuable lesson that pride will only lead to a destructive path.

Saturday, August 17, 2019

How do the directors Trevor Nunn and Roman Polanski present Macbeth to their audiences? Essay

How do the directors Trevor Nunn and Roman Polanski present Act I scenes I to IV of Macbeth to their audiences? In your work you must make reference to the techniques used by each director to create atmosphere and a sense of good and evil. You should pay special attention to the portrayal by each director of the character of the witches, Macbeth and Duncan. In this essay I am going to explore the different representations of the Shakespeare play Macbeth by directors Trevor Nunn and Roman Polanski. The scenes I will focus on are act I scenes I until act I scene 4. In these scenes I will pay specific attention to the Witches, Macbeth and King Duncan to show how the good and evil atmosphere in the play affected the events that befall. The witches are going to play a strong part in my essay because I believe that the supernatural is a major part of the play’s concept. The witches have a profound affect on Macbeth and so the plot is greatly governed by their actions. The atmosphere they produce has a great affect on the audience The atmosphere is important because it gives the audience strong first impressions of what the play in trying to show. The portrayal of good and evil interlink with the atmosphere and are important in showing how Macbeth starts off with noble thoughts and is brought to corruption by the three witches. I will start off by looking at how Trevor Nunn expressed his interpretation of the Shakespeare’s Macbeth. Trevor Nunn makes the play into a stage performance. The whole play is summed up with Trevor Nunn’s comment: ‘I want to photograph the text’ In my opinion I think this is just what he did. The sound effects were made openly by the actors and there are no scenic effects, just groupings and close-ups in coloured light. This gave the play the perfect setting for the atmosphere that Shakespeare was trying to portray, he wanted a strong feeling of uneasiness and the supernatural, and the close set gave just this. After the play is introduced the 12 actors in the cast appear to be sat in a circle. A bright light behind illuminates each character so that each of the actors’ faces appear to be light or dark or in some cases only half in shadow. Trevor Nunn used this opening as a way to give the audience a quick insight into which of the characters has an evil side and which are good. The scenes were performed in the centre of the circle while members of the cast who were not involved with the scene watched from outside. This works well because of the positioning of the lights; they illuminate the participating actors only and the light does not shine on the other members of the cast. The lighting arrangement on the stage allows the cast to appear to vanish. An example of this technique is after the witches have meet Macbeth: they appear to disappear in to thin air when in fact they have just stepped out of the light. The play involves many close-ups and extreme close-up shots. This is because there is no scenery in the background, unlike Polanski’s version, so the cameras pay specific detail to facial features and body movement. The camera often shows a group of people before zooming in on the face of a particular character so as to show the circumstance s/he is in. This helps develop the plot and give more depth to the different characters and their personalities. The costume in the play is very important in expressing good and evil. The costumes are mainly black and white because of this; white being associated with pureness and black being associated with evil. The white of King Duncan’s costume resembles purity and holiness while the green/black costumes of the witches resemble flagitiousness and the unnatural. During Act 1 Scene 4, Macbeth and Banquo help King Duncan to his throne where the Royal Crown is placed upon his head. The Crown is a very important stage prop because it reminds everyone that King Duncan is a powerful character. It is very important to the plot because it is Macbeth and Banquo who support the crown and Macbeth kills both Banquo and Duncan to get to it. King Duncan also possesses a crucifix which he wears around his neck. Although he appears to be holy, the crucifix shows the audience that his faith in God. However, there is also a possibility that Duncan wears the crucifix because he fears the supernatural and he believes that the crucifix will protect him. At the beginning of the play we see that Macbeth is wearing a black costume. This means that the audience does not know whether he is noble or corrupt and this adds suspense to the atmosphere. I think that the use of this co-ordination is very good because it allows the audience to use the colour sense for good and evil to aid in their understanding of the plot. The atmosphere is very important in the play. It keeps the audience interested and adds an extra depth to the plot. The stage set creates a feeling of claustrophobia that adds to the evil and unnatural. When they are accompanied by the fact that the cast are wearing monochrome costume and the black, featureless background the atmosphere is very strong and mystical. The atmosphere with the witches is especially powerful. The witches speak using rhyming couplets and to a different rhythm to the rest of the play. There is a chorus in which they all join in: ‘Double, double, toil and trouble: Fire, burn and cauldron, bubble’ Act 4 Scene 1 The alliteration with the repeated ‘d’ and ‘b’ sounds make the chant sound very powerful and is very catchy. The supernatural aspect in Shakespeare’s Macbeth is very important and Trevor Nunn has captured it very well. By using the stage techniques previously explored, he captured the battle of good and evil between the witches and King Duncan. At the beginning of the play, we hear the witches scream of chaos against Duncan’s words of prayer. This strong image of good versus evil and the strong supernatural actions of the witches gives the play a powerful start. The lighting position he uses allows the witches to suddenly vanish giving a strong supernatural effect. Later in the play, Lady Macbeth calls on the supernatural through the earth (this has strong connotations with the Devil’s presence in the Earth) using methods that would have been thought suspicious in Shakespeare’s time. In Trevor Nunn’s version of Macbeth, Macbeth appears to be young, valiant and noble. However as the play progresses we are able to see the changes occur in him. This change is much more apparent because of the fact that Macbeth starts off so innocent – we are able to see the change more clearly. Banquo appears to be older than Macbeth, a veteran maybe, who shows little fear and appears at the start of the play to be a noble man. He is dressed in slightly less dark clothing which inter-links with the evil/good dress code. Roman Polanski’s version is a very different interpretation of Macbeth. The most noticeable difference is that he has presented his rendering as a motion picture. More colour and music is used to aid the portrayal of the plot to the audience and there is much more background detail. The film shows a lot of strong images, for example, the witches on the beach at the prelude of the play. The ability to edit scenes using computers and the possibility of picture enhancing allows a much more realistic play that the people of today can deal with more easily. The realism of the film helps the audience understand the plot using visuals, which are much more effective in assisting cognition. The play starts off with the credits appearing with battle sounds playing. The camera appears to be moving towards the battle scene but it never gets there. The first scene is the battlefield, littered with bodies and burning remains of chariots, soldiers are roaming around salvaging what they can. When the witches appear on a deserted beach, they perform a ritual involving blood, spit and a severed hand. They bury them in the sand and perform their opening lines from Act 1 Scene 1. Roman Polanski uses many effects that can only be used in a motion picture. The use of mid shots and long shots are possible because Polanski’s Macbeth has a very detailed background. The different screen shots are combined using wipes and fades that can only be used in films. Polanski has used special effects to emphasis the circumstance, for example, music or sounds of the event like marching and battle sounds. Zoom is often used to show up more detail in the background or foreground. For example, in the background the zoom is used to give the effects of expanse on the beech and of the countryside. In the foreground the zoom can focus on different relevant facial features such as eye shifting. Extreme close-up shots a give very good aspect view of important actions that are too difficult for the audience to spot from mid or long shots. The camera angle varies throughout to make the most of different views, this helps maximise the impact of the film on the audience. The atmosphere in this version is not as intense as in the Trevor Nunn version. This is partially due to the expanse in which the scenes are set and very little of the claustrophobia that is entrapped in the Nunn version exists in this environment. The special effects that have been utilised by Polanski enhance the effect of the atmosphere. Though the same text is used, visual detail like different backgrounds helps stimulate the eyes as well as the ears. Also, the sound affects used by Polanski are much more intricate than Nunn’s because he has used computer effects for the battle sounds. The music he uses adds depth to the actions the cast are performing and plays a major part in boosting the strength of the atmosphere. The lighting does not play as large a part as in Trevor Nunn’s Macbeth. However, the different angles at different times of day hitting the surrounds can cause effects that are very clever. For example, near the beginning of the film the witches are on the beach and when they depart, the light reflecting off the water makes it appear as if they are walking on water (The supernatural affect of this would have been good). From what I can tell, no artificial light is used, unlike in Trevor Nunn’s where artificial light is all that is used. The costume in Polanski’s version is very extensive. Each individual character has their own dress colours; they appear to wear what they want. The Knights wear armour and the women wear colourful dresses, the men wear trousers and boots and the children wear similar smaller versions. The witches had to be portrayed as dilapidated so their clothes are ragged and shabby. One of the witches wears a mask and make-up to make her appear more of a reject of society, a freak. Modern audiences need special effects like this to keep them interested in the film. Macbeth and Banquo appear younger in this version. Macbeth appears to be a valiant young man who has now proved himself in battle while Banquo fights beside him having already proven his valour. After having analysed both productions, I believe that they are both very strong interpretations of Macbeth. I found that Polanski’s version was more easily understandable because there were many things providing the outline of the plot both orally and visually. However, Nunn’s was more moving because he captured the atmosphere that I think Shakespeare wanted to encapsulate when he wrote the play. I think that Nunn expressed his interpretation very strongly. His statement about wanting to photograph the text was defiantly what he set out to do and what I think he achieved. Roman Polanski swapped a couple of the scenes around to try and help the audience understand more easily. However, Trevor Nunn kept to the text indefinitely. This is backed up by the fact that he stated he wanted to ‘photograph the text’. I think that they both portrayed Macbeth as I had imagined he would have been. He appears to start of a picture of heroics, which gradually changes for the worse. They are both young and have proven their honour in battle. The theme of good and evil was very well portrayed in Trevor Nunn’s version. The witches created more of an atmosphere than in Polanski’s and the lighting worked very well in helping the witches appear as if they were disappearing. However, Polanski did a very good job of creating an evil atmosphere using a motion picture. He was able to use computers and colour more vividly.

Friday, August 16, 2019

Media Image of Asian Women Essay

The media is large platform that signifies or represents individual on a ranging scale of different perspective. The media largely influences personality through a formative role with a representative segment of a community’s view. The Asian women are a sample case with a unique representative within the media. Various forms of media including television, film and movies have a reflective effect on the Asian women. As such, the Asian women are accredited a distinctive feature within various cultures of the world. The resultant effect is propagating effect that creates a lasting effect to the world at large. The media image of Asian women presents such individuals as unsympathetic and character driven. The exemplary platforms displayed by the media on such women showcases a highly competitive group as compared to the other counterpart women of the world. This understanding of the Asian women is a built profile from highly ambitious women who are career driven. The few high ranking personality within industrial sectors is goal oriented with propounding results. An exemplary case study of the Asian women image portrayed by the media is the physicians (Chan, Karpovich,& Zhang, 2011). These groups of women focus of logistics evaluation based on the eventual success. As such, the typical Asian woman is depicted of sound judgment and eventual delivery given unique working environments. Conclusion A social element of the Asian women portrayed in the media is sexual aspect and exotic objects. Asian women are an iconic group largely adored in various continents of the world. The media portrays the Asian woman as an intelligent group with high work ethics. The media also endorses the Asian woman as a professional group given the various working conditions. Reference Chan, F., Karpovich, A., & Zhang, X. (2011). Genre in Asian film and television: New approaches. Basingstoke: Palgrave Macmillan. Source document

Thursday, August 15, 2019

Consumer Behaviour-Travel and Tourism Essay

I want to do this! What’s This? .. . suitcases image by Alexander Ivanov from Fotolia. com Many factors influence travel and tourism consumer behavior. As of 2010, the global travel industry contributed 9. 2 percent of the world’s total gross domestic product, according to the World Travel and Tourism Council. People travel for work, to visit family and friends and for pleasure. When it comes to making choices about where and how to travel, multiple factors influence travel and tourism consumer behavior. Global Economy. Travel is often seen as a luxury, and when people are earning less or worried about earning less, they may eliminate travel from their budgets. As the world economy struggled in 2009 and into 2010, the travel industry suffered along with other businesses. According to the World Travel and Tourism Council, global travel and tourism was down nearly 5 percent in 2009, specifically due to a struggling economy. Still, as the economy bounces back, the tourism industry will as well. The World Travel and Tourism Council predicts a 3. 2 percent growth in the travel and tourism industry in 2011. Internet and Social Media Consumers have instant access to reviews and opinions about travel spots and accommodations around the world, as well as airlines, car rental agencies and other related travel companies. More and more, people turn to the Internet to research potential trips and seek out bargains. Thus, the Internet and social media can influence consumers’ travel choices. According to The Digital Letter, reviews on sites like TripAdvisor â€Å"can make or break a destination. † Prospective travelers can read reviews and find out if others found the hotel to be clean and the staff courteous, or if the â€Å"service [they will] receive is worthy of [their] time and money. † The Digital Letter points out that travelers can learn everything they want to know about a destination in a matter of minutes on sites such as Facebook, Twitter and Google. While a business’s website can also play a factor in consumer choice, if independent online reviews aren’t consistent with the company’s claims, travelers are likely to make a different selection. Personal Budgets Even with a bad economy, some people still need or want to travel. In 2010, savvy travelers have many ways to find deals online and cut their costs before heading out the door. Airlines offer online specials for discount flights and last-minute trips, and companies such as Kayak exist solely to gather the best travel deals on the Internet into one place, so shoppers can compare prices. Travelers no longer need to rely on the standard price for transportation or accommodations. They may now make their travel choices based solely on price. .

Operations Performance Objectives

1. OPERATIONS PERFORMANCE OBJECTIVES In accordance with Slack, Chambers and Johnston, performance objectives is a generic set of performance and indicators that can be used to set the objectives or judge the performance of any type of operation. In this context, there are five key most objectives that can or will be used to help improve the operations of a service industry (Dental health care as stated earlier). a)Quality Quality can be defined in so many ways. In simpler terms we will describe it as the element in a product that rises above the other and is able to satisfy the needs/specifications of a consumer and has some high value attached to it. Quality in operations performance objectives for a dental health care ensures that most appropriate treatment is delivered and that customers are all treated with courtesy (getting value for their money). This entails doing the right thing at the right time and meeting customer specifications, which leaves them satisfied. b)Speed Speed is defined as the elapsed time between customers’ placing orders and the goods/services being delivered to them. With speed, it means that the delivery of the service required is done within the shortest possible time. For example the time it takes for the dentist to screen the teeth of the patient to the time he gives an answer of what his findings are should be reduced and acceptable to the customer. In turn, this reduces likeliness of lagging behind and not being able to finish attending to all the patients in time. It does impact positively on the improvement of operations when time is highly considered. As the cliche goes, ‘time is money and time wasted is never gained, so use it wisely. ’ )Dependability Dependability is the delivery or making available of goods/services when they were promised to customers. It can also be defined as staying true to one’s word and trustworthiness. In this context it would mean avoiding cancellations of appointments with customers. It really pays highly to an organization for customers to know that they can depend on the services provide d to them at that particular organization. It helps in creating rapport with the customers, hence allowing for them to even encourage other people to come and seek for services from you. d)Flexibility This is the degree to which an operations process can change what it does, how it is done and when it is done. When something’s flexible, it simply means that there is room for change or adjustments. In this case, it means that the service industry (dental health care) should be ready to introduce new treatments and/or have many more treatment to match up to the customers’ ever changing and varying demands. This helps the industry to expand. e)Cost Cost can be defined as the monetary value attached to the services/goods provided and also attached to the production or offering of that good/service. Cost helps to identify how operation scan be run at a more affordable price right for the marketplace the industry operates in and be able to achieve good profit margins. To the producer or service provider, the lower the cost of production the means lower the prices for the customers, which means more savings. In conclusion, â€Å"performance objectives are the key to unlocking any communications or performance initiative. The answer is the foundation and structure of your work on any project: the performance objective. † Document Information Design Inc. 2004.